Terms of use

1. Preface
1.1. This defines the terms and conditions of use of the services provided by the online store of exhibition and distribution of products via the Internet with the web address info@marianna.com.gr (hereinafter “Website”) of the general partnership under the name “E . Valetopoulos and Co. OE “(hereinafter” Company “), which is based in Thessaloniki at 34 Venizelou Street, with Tax Identification Number 998229602. Thessaloniki and registration number in GE.MI 059220004000.

1.2. The legal use of the provided services requires the reading and unconditional acceptance of the terms herein. The following terms govern any transaction made through the above Website and are in accordance with the applicable Greek legislation governing such transactions.

1.3. Acceptance of the terms herein means the acceptance of all the terms mentioned herein. It is in no case possible to partially accept the terms of this. The unconditional acceptance of all the terms herein in no way constitutes the conclusion of any form or relationship of work, cooperation or partnership with the Company.

1.4. The Company does not guarantee at this time the continuous, uninterrupted and secure access to the services of the Website as its operation is likely to be influenced by external factors that cannot be controlled. The Company reserves the right to unilaterally modify or renew the present terms and conditions of transactions, which are made through its online store. In this case, it undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the possible change of these terms does not cover the orders that have already been sent before the modification of the terms.

1.5. The ways of communication with our Company, apart from the e-mail communication form of the website, are by phone or fax to 2310277332 (with local or long distance charge of the communication body) or by e-mail to info@marianna.com.gr.

2. Information provided & Products
2.1. In our online store you can find products, which are listed with their main features, to the extent appropriate. For easier search of the products you are interested in, we have divided the products into 5 main categories, which are further divided into subcategories, which appear in the left column of your screen. In case you are looking for something specific, use the “smart” search, which is located at the top and right of the Website and which will lead you directly to your specific choice.

2.2. The Company is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Furthermore, the Company bears no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

2.3. The Company is committed to the completeness and validity of the information provided on its website, regarding the existence of the essential characteristics, as described on a case-by-case basis for each product it has, as well as the accuracy of the information regarding the provided, from the online store of the services, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.

2.4. Each of the products of our online store also has its price, which is not an essential feature of the product. The price includes the VAT of the product (24%). Before the execution of the order, you are informed about the total price of the ordered products and their total value after VAT.

2.5. The prices of the products as they appear on the Company’s Website are the same as those that you will find in our store at 34 Venizelou Street. However, there are selected products called “WEB OFFERS” “SPECIAL OFFERS” offers, where their price at Online store differs from the store prices and is valid only for purchases through the Website and shipping either to your place or to a store of your choice for collection. The validity of the offers is valid until the date indicated each time.
As such cases of errors in prices and secondary product features can not be ruled out and it can not be guaranteed that there will be no downtime of the website or “human” errors during the update / listing of the price of a product, for the safety and efficiency of the purchases, we call you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the store at 2310 277332 or via the website email form.

3. Obligations of users

3.1. The users of the Website accept that they will not use it and the online store of the Company for sending, publishing, sending by e-mail or transmitting in any other way any content which is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, obscene, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic, or other discrimination, may harm minors in any way, may not be transmitted in accordance with law or contractual or managerial relationships ( such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other third party files or pre designed to interrupt, cause damage, destroy or obstruct the operation of any computer software or hardware, intentionally or unintentionally in breach of applicable Greek and Community law and its provisions, may harass third parties in any way and in any way content is used to collect or store users’ personal data.

3.2. Furthermore, every user has the obligation to carry out any transaction with the online store to provide his personal data and information which information should not be false, inaccurate or misleading, should not lead directly or indirectly to deception of third parties or intended to in the sale of items whose disposal is contrary to the current legislation, must not contravene the provisions of current Greek and European legislation, including the provisions relating to exports, consumer protection, unfair competition, discrimination or misleading advertising, copyright or industrial protection should not contain viruses, or similar formations that prevent the use and access to the Company Website or any other program code that may cause intentional damage or loss of data to both member / visitor computers. as well as the system in general, or lead to loss of resources or services or functions of the Website or the Company in part or in whole related to the connection providers or our other partners.

4. Access to the Website and registration of members / Protection of personal data

4.1. The users of the Website who intend to use our services and to proceed with the purchase of products available through the online store must first register as members by providing “personal data and information” (name, surname, e-mail address, shipping address, etc.). ) without prejudice to the terms of Article 3 and to accept the terms of use of this Website. The responsibility for the accuracy of the personal data and information lies solely with the provider, as the Website operates only as an online means of presence and publication of such information without processing it.

4.2. For users who are already registered, the codes used to identify them are two: the Password (e-mail or username) and the Personal Security Code (password), which each time they are registered provide you with access with absolute security of your personal information. Allows you to change your Personal Security Code (password) and your e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of the company Marianna is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.

4.3. The purpose of the presentation of personal information by users usually concerns the processing of your orders or the provision of our services in any way. Any personal data that you declare anywhere on the Website of our company, is kept exclusively for reasons related to your transactions with us, the improvement of the services provided and the operation of the respective service and may not be used by any third party (with exception where provided by law to the competent authorities only). The Website preserves the personal character of the data of its visitors, users and members, in order to serve the smooth operation of the Website and may not transfer them to any third party (natural or legal person) for any reason, unless this is required by the current legislation and to the competent authorities only. At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data. Any minor visitors / users are not required to submit their personal information. In case of submission of such data by minors, any recorded data will be deleted as soon as the age of the visitor / user is notified in writing.
Subject to the provisions of Chapter 7 hereof, relating to Personal Data, you may request any information held about you as well as their correction in the event that you can substantiate an error.

5. Purchase of Products
5.1. After registering as a member on the Website of our company and accepting these terms you can place any product available through the Website. After registering your order you will receive an automated e-mail which will state the details of your order. After processing the order by the online shopping department of our Company, you will receive the second and confirmation e-mail with the products that will be sent to you. Sending the confirmation e-mail is a confirmation of the contract by fixed means. From this point the contract between us is concluded and you give your explicit consent to start the execution of the contract immediately. The submission of an order implies an obligation to pay.

5.2. In case there is a pending issue in your order then a corresponding e-mail and / or sms will be sent to you. Alternatively we will contact you on the phones you have given us during the registration or registration of the order on our site.
5.3. In any case, we provide you with the possibility of your service in relation to the ordered product, the way of its use and its characteristics even after its sale on the phone 2310277332 but also at the headquarters of our company in Thessaloniki at 34 Venizelou Street.

6. Method and means of payment and method of delivery of the ordered products-Additional charges
6.1. Payment of the ordered products is done either by cash on delivery, ie by paying the price upon delivery of your order at the agreed place (home, business, etc.) or by prepayment by deposit in the bank account number 00260243740200533292, e-IBAN: GR2502602430000740200533292 kept by the Company at Eurobank and subsequent delivery of the product to your agreed place.
6.2. In case the method of payment by cash on delivery is chosen, which is valid for the entire Greek territory, the buyer bears the costs of cash on delivery which amount to 1.90 € + VAT 24% = 2.35 € regardless of parcel weight.
6.3. The shipment of the ordered product and its delivery to the place of residence or work or to any address requested within the Greek territory takes place within a period of 1 month from the receipt of the order, otherwise the buyer has the right to withdraw. The shipping and delivery costs of the product are borne by the buyer and amount to each order within the Greek territory which does not exceed 2 kg in the amount of € 3 and after the corresponding VAT rate of 24% to the amount of € 3.72 while for each additional amount the buyer is charged with an additional 1 € so that for example if the total weight of the order is 3 kg the buyer will be charged with the amount of (3 € + 1 € =) 4 € + VAT 24%, for order the total weight which amounts to 4 kg, the buyer will be charged with the amount of (3 € + 1 € + 1 € =) 5 € + VAT 24% and so on.

7. Company liability for actual defects and lack of agreed properties
7.1. The producer of every product you buy is responsible for any damage due to a defect in his product. Any agreement to limit or release the producer from its liability is void. The claims against para

for damages shall expire three years after the injured party has been informed or should have been informed of the damage, the defect and the identity of the producer. A decade after the release of this product, the rights of the injured party against the producer are amortized. In case of doubt as to the identity of the producer of a product that you purchased from us, please let us know and we will provide you with the relevant information.

7.2. Our Company has towards you all the obligations provided in the Civil Code and concern the seller’s responsibility for real defects and lack of agreed properties, while it is also bound by the existence of relevant codes of conduct, as defined in article 9a case. f of Law 2251/1994. Especially in case a defect occurs during the delivery of the products you can (a) request its repair without your charge or its replacement with another unless this is impossible or requires disproportionate costs (b) to request a price reduction and (c) withdraw, unless it is an insignificant actual defect. The above obligations do not exist in case the defect has been caused by you, as well as if it arises from reasons due to force majeure during the delivery of the product to you and henceforth. In any case, the products must be accompanied by the necessary legal documents and receipts. These obligations in each case are statute-barred within two years.

8. Right of Withdrawal

8.1. In case you wish to withdraw from the sales contract you concluded with our Company through the Website info@marianna.com.gr you can return the product within 14 calendar days of receipt by you or a person who will indicate to us and we return the purchase price of the product.

In case of many products ordered with one order and delivered separately, the above deadline of 14 calendar days starts from the receipt of the last product by you or from a third party that you will indicate to us, while in case of delivery of goods consisting of many batches or many pieces, from the receipt of the last batch or the last product from you or from a third party that you will indicate to us.
For the exercise of the above right of withdrawal is due before the expiration of the above deadline of 14 calendar days to inform us with a clear statement of your decision to exercise the right of withdrawal.
For this purpose you can either send us in writing your statement of withdrawal from the contract to the address of the company, by phone or fax to 2310277332 or by sending an e-mail to the e-mail contact form of the website. You can also fill out and submit the withdrawal form or any other clear statement online from our website. If you use this feature, we will send you a confirmation of receipt of your withdrawal by landline (eg email) without delay.

By exercising the withdrawal, you are obliged to return the product to us in the excellent condition in which it was delivered to you. In case of reduction of the value of the good as a result of its management for use other than that which is necessary for the determination of the nature of the characteristics and the function of the good, you are responsible for its restoration. In any case, the products you wish to return must be accompanied by the necessary legal documents and receipts. The return of the product to us must be done within 14 calendar days from the day on which we were notified of your decision to withdraw from the contract, subject to the terms hereof. When returning the products you will be charged with the immediate cost of returning it. The company is entitled to delay the refund until we receive the goods back or until you provide proof that you have returned the goods, whichever comes first.
8.2. The shipping costs of the return of the product are not covered by our Company and are borne by the customer. The money returned by the Company does not include initial shipping costs to you if they exceed the cost of universal postal service.

9. Final provisions
Any dispute or dispute between the company and its counterparty from the purchase of products through this website regarding the obligations and rights of both parties, the Courts of Thessaloniki will be competent to resolve any such issue or dispute.

Withdrawal form template
(complete and return this form only if you wish to withdraw from the contract)

– TOWARDS THE FERTILIZED COMPANY WITH THE NAME “D.”:

– I announce / We hereby announce that I was present

I can / will withdraw from my / our contract of sale of the following goods

– Ordered on ………… / Received (σαν) on ………

– Name of consumer (s)

– Consumer address (s)

– Signature of consumer (s) (only if this form is notified on paper)

– Date